FAQs

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EyeRevive

Heat is an essential part of dry eye treatment as it helps stimulate oil production and the secretion of oil from the meibomian glands in your
eyelids. The oil produced by the meibomian glands is spread across your eye when you blink and works to restore the eye’s natural protective barrier (the lipid layer) which in turn reduces tear evaporation. Reducing tear evaporation is key to providing relief from dry eyes.

The EyeRevive Self-Heating Steam Eye Mask helps soothe and relieve dry, irritated and tired eyes by delivering a warm moist heat to the eyelids.

When the EyeRevive Mask is exposed to air, a natural chemical reaction occurs which heats the mask to create a warm, moist heat between 40°C - 45°C, staying warm for up to 30 minutes. This is the ideal temperature range and duration to achieve maximum therapeutic benefit in relieving dry eyes.*

*https://pubmed.ncbi.nlm.nih.gov/12695712/

SILICOLGEL

This can vary from person to person. Some people see the effect of taking SilicolGel within a few hours, however for others it can take 2 – 3 days to see the full benefit. It very much depends on each person’s symptoms and the cause of these symptoms (these can be different person to person).

We always recommend that SilicolGel is taken at least one hour before meals. SilicolGel calms and soothes the gastrointestinal tract, so some people do find it helpful to take SilicolGel if they know they are going to eat something that may cause irritation.

SilicolGel is not specifically tested for food intolerance, however it can help treat some of the symptoms (such as heartburn, nausea, flatulence, diarrhoea, pain) by soothing and calming the digestive system and helping to manage bloating. 

In this instance, we do recommend that SilicolGel is taken at least one hour before meals.

No. As long as there is a gap of at least one hour between taking SilicolGel and probiotics. This is to ensure that the SilicolGel particles do not interfere with the absorption of the probiotic.

SilicolGel does not remove nutrients and "good bacteria". It binds and removes toxic matter (bacteria) which, under normal circumstances, should not be present in the gastrointestinal tract. In a comprehensive study (King et al., 1956), it showed that digestive enzymes of the gastrointestinal tracts such as amylase, pancreas‐lipase, trypsin, pepsin, etc. are not deactivated by the adsorption of silicic acid.

Plus, and in no way wanting to confuse with food in general or with food supplements, it is important to state that humans consume silicic acid every day when eating oats & green vegetables. We have been doing so for many centuries. Silicic acid is an essential part of the diet. As well as being nature’s natural protector.

Yes. We recommend that the product is taken undiluted or mixed with water (not juice or other bervages). Adding water does not have any impact on effectiveness

In the case of slow release medication we advise customers to follow the guidance that comes with their SR medication (as these vary considerably).

CLEANEARS

CleanEars is a 2-in-1 earwax removal spray that dissolves impacted wax and irrigates the ear canal.

Ear wax (cerumen) is produced by the ear to clean and protect itself.

Ear wax lubricates and cleans the ear canal by trapping micro-organisms, dirt and other irritants and migrating them out of the ear.

Sometimes, the wax builds up and becomes compacted, known as ‘earwax impaction’. This can lead to symptoms such as mild deafness and a sensation of fullness inside the ear.

2-6% of the population suffer from ear wax impaction. It’s often experienced in patients over 65 years of age with up to 65% of over 65s reporting impaction. Effects can include hearing loss, pain, itching, tinnitus, vertigo, painful inflammation of the ear and chronic cough.

Some people are prone to produce more earwax than others; and excess wax doesn’t automatically lead to blockage. Using cotton tips can push wax deeper and is not a recommended way to remove ear wax. 
Below are some common causes of earwax build up: 
- Overproduction of ear wax: Ears can simply produce more wax than is possible to move naturally out of the ear. 
- Cotton tips: The use of cotton tips to clean the ear may push wax deeper into the ear, making it more difficult to remove.- Physiology: A narrow ear canal can hinder the natural removal process and ear wax can accumulate. 
- Hair: A large amount of hair in the ear canal can obstruct ear wax from moving naturally out of the ear. 
- Environment: Working in dusty or dirty environments, particularly outdoors, can lead to dirt or debris building up and trapping wax in the ear. 
- Frequent hearing aid and earphone use: These can prevent the wax from moving naturally out of the opening of the ear. 

-Squalene(derived from olive oil)- Has a similar composition to earwax but in liquid form. When it's sprayed into the ear the squalene collides with the cerumen and through imparting its kinetic energy, it partially liquifies the earwax.
-Spearmint Oil- Warms the ear canal and provides a pleasant odour.
-Paraffin(light mineral oil) -Irrigates the ear and removes the liquified earwax.

Depending on how severe your wax build up is, we would recommend 1-2 times daily. 

CleanEars is suitable for babies and children (2+ months and over), adults and patients with removable hearing aids. Anyone who experiences wax build up in their ears. 

No, CleanEars & CleanEars Kids are not tested on animals and are 100% cruelty free.

DRYEARS

DryEars is an easy preventative solution that dries the ear canal of excess moisture while also inhibiting bacterial and fungal growth.

Swimmer’s Ear (otitis externa) is an infection or inflammation of the skin of the ear canal.

Swimmer’s Ear is usually caused by bacteria or fungi and commonly occurs after swimming and other aquatic activities. The ear has a naturally acidic lining and excessive exposure to moisture can alter this acidic environment, which provides the right setting for the bacteria or fungi to thrive and invade the skin inside your ear canal.


Other causes include:
- Mechanical damage, such as cleaning the ears with cotton buds.
- Use of certain devices such as earbuds or hearing aids.
- Chemicals such as hair spray, shampoo and hair dye.

Individuals are more prone to Swimmer’s ear if they:
- Have small ear canals that do not allow for proper draining on their own.
- Suffer from diabetes, as this condition can make earwax too alkaline and provide a more hospitable environment for bacteria to grow.
- Have skin conditions such as eczema, psoriasis and seborrhoea.
- Spend lots of time in water.

DryEars Swimmer’s Ear Prevention Spray contains ethanol (alcohol), glycerol (glycerin), acetic acid and spearmint oil.

DryEars can be used as often as needed, preferably immediately after water exposure. We recommend 1-2 sprays into each ear. 

DryEars is a preventative spray that helps dry excess water from the ear canal, while inhibiting bacterial and fungal infections. The ingredients work in the following manner:
- Ethanol (alcohol) mixes with the water in the ear and helps the water evaporate
- Glycerol (glycerin) prevents the skin from drying out
- Acetic acid helps to stop the growth of bacteria and fungus
- Spearmint oil provides a pleasant odour and has antibacterial and anti-inflammatory properties that help kill bacteria.

DryEars is suited to children 3 and over, adults and patients with removable hearing aids

No, DryEars is not tested on animals and is 100% cruelty free.

MOUTHULCER

To assist with the relief of mild mouth ulcers, each capsule contains the following active ingredients:
- Thiamine hydrochloride, equiv. to 2.08mg Vitamin B1;
- Riboflavin (Vitamin B2) 2mg;
- Nicotinamide (Vitamin B3) 2mg;
- Calcium pantothenate, equiv. to 1.83mg Vitamin B5

- Folic acid (Vit B9) 50mcg;
- Ascorbic acid (Vit C) 10mg;
- d-alpha Tocopherol acetate, equiv to 1.88mg Vitamin E;
- Ferrous fumarate, equiv to 650mcg Iron;
- Magnesium citrate, equiv. to 3.1mg Magnesium;
- Zinc sulfate, equiv. to 25mg Zinc;
- Creatine monohydrate 50mg;
- Taurine 5.74mg;

- Isoleucine 1mg;
- Cysteine hydrochloride equiv. to 5.387mg cysteine

The vitamins, minerals, amino acids and other nutrients work collectively to support the body’s own ability to heal itself.

No chemicals or harsh solvents are used in making this product.

MouthUlcer capsules are free from added wheat (and other cereals known to contain gluten), animal products (including dairy), sodium, yeast, egg and nuts. Phenylketonurics please note that this product does contain trace amounts of phenylalanine. If you have any other specific allergy or ingredient concerns please contact us on 1300 790 978

Testing of all ingredients pre- and post-manufacture is mandatory for all complementary medicines regulated by the TGA in Australia. The ingredients in MouthUlcer are all fully traceable and tested for quality throughout the entire manufacturing process. We carry out stability testing throughout the shelf life of the product to verify it continues to be active.

There are no known side effects or adverse reactions and the product has been being sold since 2003.

For best results take 2 capsules with water, once daily for 2 days.

There are no known interactions with any medication, however we do recommend that you consult your health care professional if you have any concerns at all.

While almost all of the ingredients are suitable for long term use, Zinc is not. Long term use of any product containing Zinc is not advised without consulting a healthcare professional. MouthUlcer is designed to be taken at the first sign of mouth ulcers rather than as a preventative, so long term use over consecutive days should not be required.

While our label states for use from 12 years and up, MouthUlcer is basically a dietary supplement and for short term use may be suitable for children at a half dose. We advise you only do this under the guidance of a healthcare professional.

The capsules can definitely be opened but the ingredients don’t actually taste very nice so we would suggest you mix it in a little bit of something more palatable like manuka honey, which also has wound healing properties or in a non-acidic fruit juice like pear juice.

Yes, however, MouthUlcer capsules, used as directed, are very effective on their own, so there is no need to use a gel as well.

There is no reason why MouthUlcer can’t be used effectively to treat any mild mouth ulcer, regardless of the cause, and we’ve had many customers report positive results under all of these conditions.

TEARSAGAIN

TearsAgain is an easy-to-use liposomal eye spray to relieve dry eyes.


Almost 80% of dry eye sufferers have a disturbance of the eye’s lipid layer. TearsAgain stablises the eye’s lipid layer, reducing excessive evaporation while hydrating and lubricating dry eyes.

TearsAgain helps create lubrication between the eye and the lid repairing the lipid layer.

Soy Lechithin, Sodium, Chloride, Ethanol, Phenoxyethanol, Vitamin A Palmitate, Vitamin E, Purified Water.

Directions for use: Hold TearsAgain approximately 10 cm away from the closed eye, spray 1-2 times on closed eyelids.

As required.

TearsAgain is suitable for contact lens wearers and can be applied whilst wearing lenses or without contacts on.

As a simple spray application, TearsAgain is appropriate for patients who are sensitive to preservatives and who have trouble applying drops or gels.
TearsAgain is also suitable for patients who wear contact lenses or have underdone laser treatment or eye surgery. There is no need to remove contacts for application.
TearsAgain doesn’t smudge eye make-up.

TearsAgain is suitable for children with dry eye symptoms.

Yes, TearsAgain can be used long term.

There are no known interactions with any medication, however we do recommend that you consult your healthcare professional if you have any concerns at all.

There are no known side effects or adverse reactions.

Eye drops are ‘artificial tears’ that add liquid to the aqueous layer of the tear film. 80% of dry eye sufferers have a disturbance in the eye’s lipid layer. Artificial tears will not resolve this issue. TearsAgain targets the cause of dry eyes – not just the symptoms.

Each spray bottle contains 100 applications.

The PBS is an Australian Government initiative that provides subsidised prescription drugs to residents of Australia.
TearsAgain is available on the Pharmaceutical Benefit Scheme (PBS). Listed as ‘For severe dry eye patients who are sensitive to preservatives in multi-dose eye drops’. 
PBS code: 5545W or 9448G

Customers should read the information leaflet inside the TearsAgain carton before use.
Always read the label, use only as directed, and if symptoms persist please see your healthcare professional.

TearsAgain is a liposomal eye spray that works on the lipid layer where we other eye drops work on the aqueous layer.

Each spray of TearsAgain replicates the natural process of lipid layer formation i.e. lipids are secreted from the meibomian glands (or applied with each spray of TearsAgain) on
to the lid margins and form a reservoir. When the lids open, the lipids from this reservoir spreads onto the tear film.

NOZOVENT

Nozovent is a soft, reusable plastic device that expands the narrowest part of the nasal channel, making it easier to breathe through the
nose. As a result, the soft palate doesn’t vibrate as easily, so you can breathe easier and snore less. Nozovent is clinically proven to improve sleep
for snorers in over 70% of patients.

The nostrils are the narrowest area of the whole airway. When you increase the diameter from 1 cm to 1.2 cm you only need half the force
to inhale.​ Nozovent widens nostrils so that airflow is increased through the nose. When worn at night Nozovent significantly reduces or stops snoring sleep apnoea and nocturnal asthma.

Nozovent is resuable for up to 6 weeks. It’s easy to use, comes in two sizes (medium and large) and is clinically proven to improve sleep for snorers in over 70% of patients.

You can read about the clinical trial we reference for Nozovent here.

Nozovent is designed to fit in the nostrils and is made from 'springy' plastic. It only takes a short time to get used to, like wearing a new watch – soon, you'll forget it's even there.

Nozovent is clinically proven to improve sleep for snorers in over 70% of patients.

After using Nozovent, you should clean it with soap and water, then it can be used for up to 6 weeks before replacing it.

Nozovent is suitable for adults and children over 12. Consult your healthcare provider or pharmacist for more information on children under 12 using Nozovent.

SHIPPING & DELIVERY

We deliver products Australia-wide using Australia Post.

We endeavour to have orders dispatched within 1 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia and shipping method selected.

Shipping costs are included in the shopping cart and will be added to the order total before checkout. For orders over $50.00 (AUD) shipping is free.

We currently don’t accept international orders through our website, please contact us on +61 3 8416 0399 or via the Contact page to enquire about a special order.

If the product ordered is out of stock, BioRevive will contact the customer within 1 business days.

Please get in touch via our Contact page if you haven’t received your item.

REFUNDS & EXCHANGES

We do not give refunds if you
simply change your mind or make a wrong decision. You can choose an exchange where goods are faulty, have been wrongly described, are different to the product purchased on the website.

If you need some help with a
refund or exchange, please get in touch via our Contact page.

Please get in touch via our Contact page if your item is faulty or damaged when it arrives.

ODOURGONE

OdourGone is a range of discreet unscented patchs that instantly trap odours, going beyond just masking them. By using unique nano-porous technology, OdourGone is able to destroy the trapped odour for up to 3 months. Simly apply it to shoes, gloves, bins, kitty litter, dog beds, laundry hampers... really anywhere which has unwanted smells

The Odegon® technology used in OdourGone is a nano-porous carbon-based material that traps the odour molecules using an impotent, chemical-free process. It is based on the result of the Van der Waals force, which is the attraction of intermolecular forces between molecules; essentially the odour molecules are trapped and retained and only leave behind fresh smelling air!

- Unlike insoles, OdourGone Shoe & Glove patches fit without needing to cut them to size

- There is no artificial lemon, lavender or potpourri smell to remind you of grandmar's toilet just fresh smelling air 
- It is great for sensitive skin as no chemicals are used
- Instant anti-bacterial action absorbes the smells not allowing them to fester and grow.

OdourGone is made of the same fabric material that is used in protective gas masks in the defence industry and the same technology that is used by various industries to remove chemicals from the air. The nano-porous carbon-based material allows air to move through the patch, while removing and eliminating odour molecules.

Odour in human clothing such as shoes is mainly caused by sweat; the sweat itself is odourless but creates the perfect environment for bacteria that is naturally present on the skin to grow and produce organic acids, causing the bad smell.

Fun Facts

- An average foot contains 600 sweat glands per square centimetre.
- Bacteria on the feet produce gases similar to those that are released while producing cheese!
- A square inch of material used in OdourGone has an internal surface area equivalent to the size of a tennis court

In bins, pet items and kitchen items it is similar the bacteria grows in ideal bacterial environments. Odour Gone Kitchen & laundry adsorbs these scents not allowing for their growth and reproduction.